Reviews
J. L.
“Fantastic experience. Shipped quickly, everything exactly as ordered and in perfect condition. Great service, highly recommended!”
M. A.
“Ordered a hard-to-find Pella handle set from the website. Handle arrived as promised and fit perfectly. It was listed as blemished but the chip was nearly invisible and on the exterior of a seldom used door. You saved me $450!”
T. E.
“Went in about 30 minutes before close, trying to find a very specialized door latch system, and they were able to help me accomplish my goal and make it within my price range too.”
J. W.
“Jenny has always been fast and professional when we need help. Orders usually ship in 24hrs — super helpful for urgent repairs. Having hardware in stock is a HUGE help.”
J. S.
“We just wanted to thank you so very much for everything you guys do. It is so wonderful how supportive you guys have been!”
P. S.
“We had a 20+ year old screen door with a broken latch. Couldn’t find a match anywhere—until we visited TruthParts. Great customer service, too.”
F.
“These guys are AWESOME! Needed a replacement handle set for my Pella door. They were the only place that had it other than dealing with Pella. Great communication and service. I definitely recommend and will use them again!”
D. S.
“Made an inquiry about a replacement part referencing obscure components of an older door mechanism. The team was very insightful in their recommendations and showed a high level of knowledge.”
J. R.
“Very helpful.”
L. C.
“Warren spent time making sure I ordered the right part. Shipping was fast and all my questions were answered. I’ll definitely be back for any door and window needs.”
C. E.
“I have a door with a HOPPE lock system and couldn't find help locally. Gary Pfister patiently helped me get the exact parts I needed. A great person and great service!”
I. Q.
“One of the areas of our business is window installation, and the wonderful people who work here help us with this 👆”
J. H.
“They always come up with what I need.”
J. S.
“Ordered a multipoint lock system for a discontinued patio door. It fit perfect with no modifications. The employees are very professional, knowledgeable and personable.”
R. W.
“Did not have what I needed, but gave me a place that I could get it fixed.”
M. E.
“Great service and customer support!! I had an old Roto 3 pt. lock and they were able to convert it to a new Hoppe which saved me a lot of time and money! With a few minor modifications I had it done in no time! I spoke with Rory and he knew exactly what I needed and discussed options etc. I will use them again in the future if need be! Thanks again!”
D. S.
“I am all the way in Brooklyn NYC And I order all my European Profile Locks and cylinders from this place. Amazing customer service, very good pricing and fast shipping. Very knowledgeable staff. Thank you Stephanie and everyone else”
K. A.
“Unbeatable service, knowledge and inventory. I'm a locksmith of 32 years and this is my go to.”
M. G.
“Purchased a specialized door sweep online and was pleasantly surprised with the quick processing and shipment. Great customer experience!!”